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That's Who I Am

Terms & Conditions

Last updated: February 2026

1. Scope and provider

These Terms and Conditions ("Terms") govern the use of the website ThatsWhoIam.com ("Website") and the purchase of digital personality reports ("Reports") provided by:

Anna Sosnowski
c/o IP-Management #17839
Ludwig-Erhard-Str. 18
20459 Hamburg, Germany
Email: info@thatswhoiam.com

By placing an order on this Website, you agree to these Terms. If you do not agree, please do not use our services.

2. Description of services

We offer personalized digital personality reports based on information you provide through our order form. Reports are generated using a proprietary model and delivered as a PDF document via email. The following packages are available:

  • Personal Report - An individual personality report for one person.
  • Couple Report - Two individual reports plus a compatibility chapter.
  • Family Report - Two adult reports, child profiles, and a family compatibility chapter.

3. Order process and contract formation

The presentation of packages on our Website does not constitute a binding offer. By completing the order form and submitting payment through Stripe, you make a binding offer to purchase the selected Report. The contract is formed when your payment is successfully processed and you receive a confirmation (displayed on the thank-you page and/or via email).

4. Prices and payment

All prices displayed on the Website are in Euros (EUR) and include applicable VAT where required. Payment is processed securely through Stripe. We accept credit and debit cards as supported by Stripe. Payment is due immediately upon order placement.

5. Delivery

Reports are delivered as PDF documents to the email address you provide during the order process. Delivery typically occurs within a few hours but may take up to 24 hours. If you do not receive your Report within 24 hours, please check your spam folder and then contact us at info@thatswhoiam.com.

6. Right of withdrawal

As the Reports are personalized digital content that is produced individually based on your specifications, the right of withdrawal under § 356(5) BGB (German Civil Code) does not apply once the production process has begun. By placing your order, you expressly agree that we begin the production of your Report immediately and you acknowledge that you thereby lose your right of withdrawal.

This is in accordance with Art. 16(a) of Directive 2011/83/EU regarding contracts for the supply of digital content not supplied on a tangible medium, where the consumer has given prior express consent and acknowledgment of the loss of the right of withdrawal.

7. No refund policy

Due to the personalized nature of each Report, which involves individual analysis and quality assurance, refunds are generally not provided. Each Report is custom-generated based on your unique input data and cannot be resold or reused.

If there is a significant technical defect in your Report (e.g., corrupted PDF, wrong language, empty content), please contact us within 14 days of delivery and we will provide a corrected version or, at our discretion, a refund.

8. Nature of the reports

The Reports are provided for inspiration and self-reflection purposes only. They do not constitute and are not intended to replace:

  • Medical or psychiatric diagnosis or treatment
  • Psychotherapeutic counseling or advice
  • Legal, financial, or career counseling
  • Any form of clinical assessment

The Reports are based on a proprietary pattern-recognition model and should be treated as a reflective tool, not as scientific fact or professional guidance. We make no warranties regarding the accuracy, completeness, or applicability of the Report content to your specific life circumstances.

9. Promo codes

Promo codes, when available, may be applied during checkout. Each promo code is subject to its own terms (e.g., expiration date, maximum uses). Promo codes cannot be combined, exchanged for cash, or applied retroactively to existing orders.

10. Intellectual property

All content on this Website, including but not limited to text, design, logos, graphics, and software, is the property of Anna Sosnowski and is protected by copyright and intellectual property laws. Your purchased Report is licensed for personal, non-commercial use only. You may not reproduce, distribute, sell, or publicly display the Report or any part thereof without prior written consent.

11. Data protection

We process your personal data in accordance with our Privacy Policy and applicable data protection laws (GDPR). By using our services, you acknowledge that you have read and understood our Privacy Policy.

12. Limitation of liability

We are liable without limitation for damages caused by intent or gross negligence. For slight negligence, we are only liable for the breach of essential contractual obligations (cardinal obligations), and in such cases, liability is limited to the foreseeable, contract-typical damage. This limitation does not apply to damages arising from injury to life, body, or health.

We are not liable for disruptions, delays, or failures caused by circumstances beyond our reasonable control, including but not limited to third-party service outages (payment processors, AI providers, email services), force majeure, or internet connectivity issues.

13. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer within the EU, you also enjoy the protection of the mandatory provisions of the law of your country of residence. The place of jurisdiction for all disputes is Hamburg, Germany, insofar as legally permissible.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose of the invalid provision.

16. Changes to these terms

We reserve the right to modify these Terms at any time. Changes will be published on this page. The version in effect at the time of your order applies to that order.